Formstack Sign: API Returning Wrong Date Format

Incident Report for Intellistack

Resolved

This incident has been resolved.

Posted Apr 29, 2026 - 13:39 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 29, 2026 - 11:31 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 29, 2026 - 11:08 EDT

Investigating

We are currently investigating an issue where the Formstack Sign API may not reflect updated document statuses after the signing process is completed. Signing workflows are completing successfully, but some integrations may not receive the correct status updates. Our team is actively working to identify and resolve the issue.

Posted Apr 29, 2026 - 11:05 EDT

This incident affected: Formstack Sign (Documents).