Investigating - We are currently investigating an issue where all outbound email deliveries through SendGrid are stuck in a "processing" state. This is affecting the delivery of transactional and system-generated emails from our platform.
Our team is actively working to identify the root cause and restore normal email processing as quickly as possible. We will provide an update as soon as we have more information or a resolution.
Jul 15, 2025 - 12:44 EDT
Streamline
Operational
Formstack Forms
Operational
Main Application
Operational
Forms (Hosted & Embedded)
Operational
Email System (SendGrid)
?
Operational
Login SSO (Single sign-on)
Operational
V4 Forms LiveForm API
?
Operational
Forms API
?
Operational
SSO Form Security
?
Operational
Formstack Forms - Third Party Integrations
?
Operational
Salesforce
?
Operational
Google Sheets
?
Operational
HubSpot
?
Operational
Authorize.Net
?
Operational
Amazon S3
?
Operational
Google Calendar
?
Operational
Google Drive
?
Operational
Formstack Documents
?
Operational
Zendesk
?
Operational
Billing Services
Operational
Webhooks
Operational
Twilio REST API
?
Operational
Box.net Integration
?
Operational
Formstack Sign
Degraded Performance
Main Application
Operational
API
Operational
Billing Portal
Operational
Documents
Operational
Email System (SendGrid)
Degraded Performance
SMS Delivery
Operational
Formstack Sign - Third Party Integrations
Operational
HawkSoft
Operational
Epic
Operational
QQ Catalyst
Operational
Formstack Documents
Degraded Performance
Website & Management Portal
Operational
API & Document Generation
Operational
SendGrid API v3
Operational
SendGrid SMTP
Degraded Performance
Billing Services
Operational
Formstack Documents - Third Party Integrations
Operational
Resolved -
This incident has been resolved.
Jul 2, 15:56 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 2, 14:10 EDT
Investigating -
Our team is investigating the issue with signatures not working on forms using welcome pages and is working toward a resolution.
Jul 2, 12:36 EDT
Resolved -
This incident has been resolved.
Jul 1, 13:40 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 1, 13:20 EDT
Identified -
We are currently experiencing an issue impacting the signature functionality on our forms. Our engineering team has diagnosed the root cause and is actively working on a resolution. We will provide another update once we have a confirmed fix or significant progress.
Jul 1, 12:39 EDT