All Systems Operational

Intellistack Streamline Operational
Collaboration Operational
Data and Data Mapping Operational
Notifications Operational
Webhooks Operational
Forms Operational
Documents Operational
Sign Operational
Step Logic Operational
Database Connection Operational
Sessions Operational
Other Operational
Intellistack Streamline Integrations Operational
Dropbox Operational
Google Sheets Operational
Slack Operational
Google Drive Operational
Amazon S3 Operational
SendGrid Operational
SFTP Operational
SharePoint Operational
SMTP Operational
Twilio Operational
Other Operational
Formstack Forms Operational
Main Application Operational
Forms (Hosted & Embedded) Operational
Email System (SendGrid) Operational
Login SSO (Single sign-on) Operational
V4 Forms LiveForm API Operational
Forms API Operational
SSO Form Security Operational
Formstack Forms - Third Party Integrations Operational
Salesforce Operational
Google Sheets Operational
HubSpot Operational
Authorize.Net Operational
Amazon S3 Operational
Google Calendar Operational
Google Drive Operational
Formstack Documents Operational
Zendesk Operational
Billing Services Operational
Webhooks Operational
Twilio REST API Operational
Box.net Integration Operational
Payments Integrations Operational
Formstack Sign Operational
Main Application Operational
API Operational
Billing Portal Operational
Documents Operational
Email System (SendGrid) Operational
SMS Delivery Operational
Formstack Sign - Third Party Integrations Operational
HawkSoft Operational
Epic Operational
QQ Catalyst Operational
Formstack Documents Operational
Website & Management Portal Operational
API & Document Generation Operational
SendGrid API v3 Operational
SendGrid SMTP Operational
Billing Services Operational
Formstack Documents - Third Party Integrations Operational
Google Drive Operational
Podio API Operational
AWS S3 Operational
Box API Operational
Box Authentication Operational
HelloSign API Operational
Phaxio API Operational
Smartsheet API Operational
Zapier Operational
Formstack for Salesforce Operational
Salesforce Application Operational
NativeCloud Operational
Hosted Forms Operational
Embedded Forms Operational
Form Pre-fill Operational
Salesforce LMO Operational
Salesforce Business Org Operational
License & Package Management (Upgrades) Operational
Billing Portal Operational
Formstack Support Portal Operational
Support Help Site Operational
Support Ticketing Operational
Zuora Production API Operational
Formstack Workflows Operational
Formstack ID (FSID) Operational
Workflows Operational
Workspaces Operational
Formstack Forms Integration Operational
Formstack Docs Integration Operational
Formstack Sign Integration Operational
Formstack Forms for Salesforce Integration Operational
FS ID - Login Auth and Admin Panel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 15, 2026

No incidents reported today.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - We identified an issue that caused some Formstack Sign documents to be finalized and delivered without an audit trail.

The issue affected documents on October 8 from 7:42 PM to 9:31 PM ET.

The signing process has recovered, and newly completed documents are processing normally. We are implementing a recovery script to restore the missing audit trails for affected documents.

As part of this recovery process, some customers may receive a duplicate notification that their document has been finalized. If you previously received this notification, no action is required, and the duplicate message can be disregarded.

We apologize for the inconvenience.

Oct 9, 12:45 EDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Resolved - The issue causing some Formstack Sign connections to lose authentication unexpectedly has been resolved. A fix has been deployed, and authentication has been restored for affected connections.

Customers should now be able to process Documents-to-Sign deliveries normally. If you continue to receive an authentication error, please reauthenticate your Formstack Sign connection and retry the delivery.

Thank you for your patience while we worked to resolve this issue.

Oct 5, 15:42 EDT
Monitoring - A fix has been deployed to prevent Formstack Sign connections from losing authentication unexpectedly, and we are monitoring the results.

We are also working to automatically restore authentication for previously affected connections. Customers who need to resume processing immediately may manually reauthenticate their Formstack Sign connection. We will provide another update once the restoration process is complete.

Oct 5, 14:23 EDT
Identified - We have identified an issue causing some Formstack Sign integrations, including Documents-to-Sign deliveries, to lose authentication unexpectedly. Affected deliveries may fail with an authentication error, even if the connection was recently reauthenticated.

Our Engineering team is actively working to deploy a permanent fix. We will provide another update as soon as the fix has been released.

Oct 5, 13:42 EDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.