Intellistack
Investigating - We are currently investigating an issue where all outbound email deliveries through SendGrid are stuck in a "processing" state. This is affecting the delivery of transactional and system-generated emails from our platform.

Our team is actively working to identify the root cause and restore normal email processing as quickly as possible. We will provide an update as soon as we have more information or a resolution.

Jul 15, 2025 - 12:44 EDT
Streamline Operational
Formstack Forms Operational
Main Application Operational
Forms (Hosted & Embedded) Operational
Email System (SendGrid) ? Operational
Login SSO (Single sign-on) Operational
V4 Forms LiveForm API ? Operational
Forms API ? Operational
SSO Form Security ? Operational
Formstack Forms - Third Party Integrations ? Operational
Salesforce ? Operational
Google Sheets ? Operational
HubSpot ? Operational
Authorize.Net ? Operational
Amazon S3 ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Formstack Documents ? Operational
Zendesk ? Operational
Billing Services Operational
Webhooks Operational
Twilio REST API ? Operational
Box.net Integration ? Operational
Formstack Sign Degraded Performance
Main Application Operational
API Operational
Billing Portal Operational
Documents Operational
Email System (SendGrid) Degraded Performance
SMS Delivery Operational
Formstack Sign - Third Party Integrations Operational
HawkSoft Operational
Epic Operational
QQ Catalyst Operational
Formstack Documents Degraded Performance
Website & Management Portal Operational
API & Document Generation Operational
SendGrid API v3 Operational
SendGrid SMTP Degraded Performance
Billing Services Operational
Formstack Documents - Third Party Integrations Operational
Google Drive Operational
Podio API Operational
AWS S3 Operational
Box API Operational
Box Authentication Operational
HelloSign API Operational
Phaxio API Operational
Smartsheet API Operational
Zapier Operational
Formstack for Salesforce Operational
Salesforce Application Operational
NativeCloud Operational
Hosted Forms Operational
Embedded Forms Operational
Form Pre-fill Operational
Salesforce LMO Operational
Salesforce Business Org Operational
License & Package Management (Upgrades) Operational
Billing Portal Operational
Formstack Support Portal ? Operational
Support Help Site Operational
Support Ticketing Operational
Zuora Production API Operational
Formstack Workflows Operational
Formstack ID (FSID) ? Operational
Workflows ? Operational
Workspaces ? Operational
Formstack Forms Integration ? Operational
Formstack Docs Integration ? Operational
Formstack Sign Integration ? Operational
Formstack Forms for Salesforce Integration ? Operational
FS ID - Login Auth and Admin Panel ? Operational
Open Raven ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 15, 2025

Unresolved incident: Some email notifications delayed or not sending.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Resolved - This incident has been resolved.
Jul 2, 15:56 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 14:10 EDT
Investigating - Our team is investigating the issue with signatures not working on forms using welcome pages and is working toward a resolution.
Jul 2, 12:36 EDT
Jul 1, 2025
Resolved - This incident has been resolved.
Jul 1, 13:40 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 13:20 EDT
Identified - We are currently experiencing an issue impacting the signature functionality on our forms. Our engineering team has diagnosed the root cause and is actively working on a resolution. We will provide another update once we have a confirmed fix or significant progress.
Jul 1, 12:39 EDT