reCaptcha Verification Login Loop

Incident Report for Intellistack

Resolved

The issue affecting reCAPTCHA verification during login has now been resolved. Users should be able to log in successfully without being redirected back to the verification step.
We appreciate your patience while our team investigated and implemented the fix.
Posted May 12, 2026 - 11:56 EDT

Update

We are currently investigating an issue where reCAPTCHA verification during login is looping back to the verification step for a limited number of accounts. Our team is actively investigating the root cause.
Posted May 12, 2026 - 10:56 EDT

Investigating

We are currently investigating an issue where reCAPTCHA verification during login is looping back to the verification step for a limited number of accounts. Our team is actively investigating the root cause.
Posted May 12, 2026 - 10:53 EDT
This incident affected: FS ID - Login Auth and Admin Panel.
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