Formstack Forms: “Export All” Submission Jobs Experiencing Delays

Incident Report for Intellistack

Resolved

We have seen consistent improvement in the export all function and jobs are processing at expected rates.

Posted Dec 01, 2025 - 17:45 EST

Monitoring

We’re seeing clear improvements with the “Export All” functionality, and requests are now processing within normal timeframes.

Posted Dec 01, 2025 - 15:01 EST

Update

We are continuing to investigate this issue.

Posted Dec 01, 2025 - 14:20 EST

Investigating

We are investigating an issues affecting the Export All functionality for form submissions.

When exports fail: Users can reliably export individual submissions in batches of up to 100 submissions.

Workaround
Step 1: From the form's Submission tab, choose how to filter your submissions.
Use the search bar to find keywords
Use the default filters: Read or Unread to update the view
Select Create Filter to make a custom filtered view
NOTE: Similar to Conditional Logic, you may choose All or Any criteria options within the filters.
Manually check submissions

For further information, please see: https://help.formstack.com/hc/en-us/articles/44592427644819-Export-Submission-Data

Our team is actively working toward a permanent fix and will provide additional updates as they become available. We appreciate your patience.

Posted Dec 01, 2025 - 14:19 EST

This incident affected: Formstack Forms (Main Application).