Formstack Documents: Users Unable to Access Document Builder

Incident Report for Intellistack

Resolved

This incident has been resolved.
Posted Jul 01, 2026 - 08:52 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 01, 2026 - 08:29 EDT

Investigating

We are currently investigating reports of users receiving errors when accessing Formstack Documents through the OnlyOffice builder experience. At this time, we are seeing impact specifically related to the OnlyOffice builder. Native builder functionality, Manage Files access, and PDF uploads are currently operating as expected. Our team is actively working to identify the root cause and assess the full scope of impact. Additional updates will be provided as more information becomes available.
Posted Jul 01, 2026 - 08:20 EDT
This incident affected: Formstack Documents (API & Document Generation).
← Current Status Powered by Atlassian Statuspage