The Formstack Sign migration has been completed and all systems are operational.
Posted Sep 29, 2026 - 02:00 EDT
Update
The Sign migration is nearly complete and we are in the testing phase. Users of Sign should see normal operation. All documents in flight continued to get signatures throughout the migration. There was a short period of time where users would not have been able to log into Formstack Sign from about 12:15 to 12:30am Tuesday morning 9/29.
Posted Sep 29, 2026 - 01:11 EDT
Monitoring
This migration work has begun and is progressing smoothly.
Posted Sep 28, 2026 - 22:07 EDT
Identified
Future: At approximately 9:30 pm Eastern Time on Monday September 28th, Formstack Sign will undergo a migration to ensure faster and more reliable user authentication. There is no risk to documents in flight, and no risk of account data loss. There could be a small interruption to user sessions during the migration, which is expected to take nearly two hours.
Posted Sep 28, 2026 - 16:01 EDT
This incident affected: Formstack Sign (Main Application, API).